Verify the broker before the load moves.
Dispatch and freight-broker email, load and payment instructions, carrier accounts, remote access, public websites, and related systems all support daily operations. We help owners and operations leaders identify public exposure first, then verify relevant internal safeguards with an authorized assessment.
Business IT only—not vehicle systems, telematics, or DOT compliance.
See how cybersecurity and fraud prevention apply to carrier-sales inboxes, payment changes, and brokerage accounts.
Freight broker cybersecurityWhy it matters
For small carriers and logistics teams, transportation cybersecurity includes the business accounts behind every load. A compromised mailbox can redirect a payment. A stolen dispatch credential can expose shipment information. An abandoned employee account may retain access to a load board or carrier portal. A public remote-access service may give an attacker another place to look. And a backup that has never been tested may not help when dispatch needs it most.
Attackers can copy company names, domains, logos, FMCSA notices, and familiar business language to create believable requests. Email-authentication gaps and lookalike domains can make those messages harder to distinguish from legitimate communications.
Dispatch and Transportation Management System accounts often sit at the center of customer, driver, route, and shipment activity—whether you run full truckload, less-than-truckload (LTL) linehaul, or terminal and cross-dock operations. The company should know which users have access, whether MFA is available, and how access is removed after turnover.
A convincing request to change bank information, factoring instructions, or payment details can create an immediate financial loss. Email controls, verification procedures, and account protections must work together.
Load-board, broker, customer, and regulatory portals expand the number of identities the company must manage. Shared accounts and unclear ownership make it harder to determine who can access what.
VPNs, remote desktops, administrative portals, and vendor-access services may be visible from the internet. Public visibility does not prove vulnerability, but it should be intentional, restricted, patched, and monitored.
The important question is not simply whether backups exist. Leadership needs evidence that essential information can be restored in time to support dispatch, billing, payroll, and customer communication.
Hiring an outside dispatcher or adding an evening shift? Use our remote dispatcher security checks to connect the approved worker with their accounts, device, and access-removal process.
Industry signal
FMCSA continues to publish warnings involving fake portals, SAFER impersonation, phishing messages, bogus compliance notices, and fraudulent carrier activity. The National Motor Freight Traffic Association (NMFTA) also tracks cybersecurity risk across the trucking industry and publishes guidance for carriers of every size, not only the largest fleets. These schemes reinforce a practical question: can your employees and business partners distinguish your company's real domains, email, and portals from an imitation?
See what someone outside the company can observe before providing credentials or internal access. It does not log in to dispatch systems, private mailboxes, carrier accounts, or other internal tools.
Fixed price for businesses with up to 25 employees. Verify the safeguards leadership relies on and receive a concise decision brief, technical evidence, and the first three recommended actions.
Preparing for a cyber insurance application or renewal? Use this checklist to gather evidence and flag gaps.
Example exposure finding
This is an example only; it does not describe every trucking company.
The Business Security Baseline is not a replacement for managed IT. It independently verifies the safeguards leadership believes are in place and gives the provider a prioritized set of evidence-backed findings to address.
Illustrative deliverable
This example shows the shape of a useful assessment conversation. It is not an actual client finding and does not promise access to systems or evidence outside the agreed scope.
| Operational concern | Evidence reviewed within scope | Useful output |
|---|---|---|
| Dispatch and critical business accounts | Available, authorized identity and access evidence | Prioritized access gaps and verification steps |
| Billing and payment-change requests | Agreed email protections and verification procedures | Specific improvement actions for management and IT |
| Public business-domain exposure | Observable domain, email-authentication, and exposed-service signals | Findings, limitations, and first actions |
The Business Security Baseline evaluates public exposure and business IT safeguards. It is not a vehicle cybersecurity assessment, telematics penetration test, electronic-control-unit review, cargo-security service, DOT compliance audit, or safety assessment.
Phishing readiness
For trucking and logistics teams, realistic scenarios often involve unexpected load-document or TMS sign-in requests, factoring or remittance-change instructions, carrier onboarding or portal notifications, and apparent registration or compliance messages. These controlled examples help staff practice independent verification, protecting credentials, and reporting suspicious requests rather than reacting impulsively to an urgent message.
For recurring employee practice, online cybersecurity training for freight and logistics teams includes general-business scenarios and reviewed transportation challenges for carrier-portal verification, factoring or payment changes, and last-minute delivery requests. The training workspace uses the organization's industry selection to determine eligible weekly assignments.
View weekly training and team plansNo. The Exposure Review uses public information only, and the Business Security Baseline focuses on business IT safeguards and agreed evidence sources. It does not connect to vehicles or vehicle systems.
No. It does not log in to internal or third-party applications. It can identify public signals and services that may require confirmation.
No. The assessment independently verifies important safeguards and produces findings your existing provider can address.
It covers the defined Business Security Baseline for businesses with up to 25 employees. Larger businesses receive a confirmed price after a short scoping conversation.
No. It is a cybersecurity assessment, not a certification, legal opinion, or transportation-safety audit.
Related reading
Use these guides to prepare questions for your team and IT provider. Examples are illustrative and do not establish that a particular business is compromised.
Review callback procedures, account protection, lookalike domains, remote access, and reporting steps for suspicious load or payment instructions.
Read the cargo-theft guideA recent Android spyware campaign shows why unexpected app requests, text-message permissions, and call-forwarding prompts need a clear verification process.
Read the fake-app guideUse these guides to prepare for suspicious registration notices, platform impersonation, payment changes, exposed remote access, and email-account risk.
Start with a free outside-in review or verify the safeguards supporting the operation with the fixed-price Business Security Baseline.
