B2B software companies
Practical security questions for teams without an internal security department.
Cybersecurity for software and SaaS companies
Your customers depend on your software. Their security questions deserve documented answers. Understand the controls protecting your application, cloud environment, and customer data—and identify the gaps that matter before a customer review or procurement deadline.
Who this is for
This page is for small B2B software companies, SaaS providers, records-management and workflow software vendors, and teams handling sensitive customer or personal information. Education technology may be one example; this is not a specialized FERPA certification or guaranteed compliance offering.
Practical security questions for teams without an internal security department.
Practical security questions for teams without an internal security department.
Practical security questions for teams without an internal security department.
Questions your customers may ask
Who can access production systems and customer data?
How are privileged accounts protected?
How is customer access separated and controlled?
How are software changes reviewed and released?
How are vulnerabilities identified and addressed?
What evidence supports backup and recovery readiness?
How are incidents and relevant suppliers managed?
Where to look
Corporate accounts, development systems, production infrastructure, and customer-facing applications can present different risks. Detailed source-code review, penetration testing, and extensive architecture testing require an expressly agreed scope.
Customers may ask who can access production, how privileged accounts are protected, and what evidence supports your answers. A defined review helps separate documented controls from assumptions.
Corporate accounts, development systems, production infrastructure, and customer-facing applications can present different risks. Review the identities, permissions, and boundaries connecting them.
Code repositories, CI/CD systems, secrets, dependencies, and release approvals influence how changes reach customers. The right scope examines the practices that matter to your environment.
Understand which roles, services, and support workflows can reach customer information, and how access is reviewed, logged, and removed.
Customers and leadership may need evidence of backups, restore testing, monitoring, incident response, and supplier management.
An independent assessment can support a procurement response when the requesting organization accepts the agreed scope and report.
Choose a starting point
Free Exposure Review: publicly observable exposure.
Business Security Baseline: essential business controls within its existing published scope.
Independent Security Review: a defined review shaped around specified systems and customer or procurement requirements.
Explore Independent Security ReviewsThe Business Security Baseline is intentionally limited to its published scope. Visitors with customer-specific requirements can discuss an independent review instead.